Privacy Policy

Last Updated: 16 August 2026

Welcome to the privacy policy for The Saints C.I.C. ("we", "us", or "our"). We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your data when you visit our website, sign up for our newsletter, or use our contact enquiry forms.

1. WHO WE ARE (THE DATA CONTROLLER)

The Saints C.I.C. is a registered Community Interest Company in England and Wales. Our core social mission is to support the local business ecosystem and wider community in the Saints area of Ipswich.

  • Company Registration Number: 11398959

  • Registered Office Address: 21 St. Peter’s Street, Ipswich IP1 1XF

  • Contact Email Address: hello@thesaintsipswich.com

For the purposes of the UK General Data Protection Regulation (UK GDPR), The Saints C.I.C. acts as the 'Data Controller' for all personal data collected through this website.

2. HOW WE USE YOUR PERSONAL DATA

We process personal data only when we have a valid lawful basis under the UK GDPR.

  • Newsletter Sign-ups: We collect your email address to send updates about the Saints area. The lawful basis for this is your explicit Consent. You can opt out at any time via the unsubscribe link.

  • Contact Enquiry Forms: We collect your name, email address, and message content to respond to your queries. The lawful basis for this processing is Legitimate Interests, as it is necessary for us to respond to correspondence and manage our community network.

3. DATA RETENTION

We will only keep your data for as long as necessary. Newsletter data is kept until you unsubscribe. Contact form enquiries are typically retained for 6 to 12 months after your query has been fully resolved, at which point they are securely deleted.

4. YOUR LEGAL RIGHTS

Under the UK GDPR, you have the right to access the personal data we hold about you, request corrections, request erasure ("the right to be forgotten"), or object to our processing. To exercise any of these rights, please email us at hello@thesaintsipswich.com. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.